Illinois Energy Windows Reviews

Contractor Name: Illinois Energy Windows & Siding, Inc.
Insured & Bonded: Yes
Locally Owned: Yes
Year Incorporated: 1993
Products/Services: Windows, Siding, Doors, Gutters, Fascia, Attic Energy Shield
Areas Served:
Greater Chicago Area, Illinois
Employees: Over 100 (Full & Part Time)
Address: 430 Ogden Ave., Lisle, IL 60532
Phone Number: (630) 627-9200
Company Web Sites:
www.IllinoisEnergy.com      WorthingtonWindows.com     CustomShieldWindows.net


We are writing to express our satisfaction in the recently completed project at our house in Montgomery. The quality of the products, the workmanship of the installation and the professional manner in which everything was performed has been exceptional. We are very pleased with the improvement made to our house and we would highly recommend your products and services. We were especially impressed with the workers and their attention to detail, quality and cleanliness. They were very conscious of the debris and keeping both the interior and exterior of the house as clean as when they starting working. We are also appreciative of their willingness to cooperate with us and address the minor concerns we had during the installation of the windows, door and siding. Thank you for the opportunity to work together on this project.

by Doug and Ann W.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


January 2010 – We wanted to take a minute and thank you for transforming our tired looking inefficient home into a more modern and efficient residence. Your sales department, installation crew as well as your project are amazing.Our initial introduction to your company was non-pressuring and very pleasant. We were educated on the product, installation and efficiency of your windows without feeling pressured to make instant decision, Your product did that for us. We were quite impressed with the construction of your windows, its lifetime warranty, as well as its energy reducing abilities. We have already noticed a reduction in our heating bills and can only anticipate a lower electric bill for air-conditioning as the summer approaches. Before the installation of your windows, our home was drafty and lacked the ability to have cross breezes. Our living room and kitchen bays did not have widows that opened which didn't allow ventilation in those rooms. Now we have two bays that have not only changed the ascetic beauty to the front and back of our home but have also created ventilation and cross breezes on the first floor. All of our windows now open with ease. I am looking forward to being able to clean them from inside of our home without climbing on ladders. The installation crew were artists. They installed our windows and capped our existing frames transforming our home. They were courteous and always left our property clean and neat. I appreciate their kind manner and always felt comfortable having them in my home. Thank you again for making our home more beautiful and efficient. I would highly recommend your company for anyone interested in new widows. The staff of you company was a pleasure to work with and we know that if I ever need additional work done to my home, you will be the only call we make.

by Brad and Lynda T.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


A sido un plaser trabajar con usted por el proposito de aumentar la calidad de nuestro casa. Cuando entro a nuestro hogar no sabiamos en realidad cuales eran nuestras expectativas. Despues de escuchar mas sobre su producto nos dio un gran interes por saber mas. Usted fue muy pasiente con nosotros y ofrecio su apoyo sin importar cual fuera nuestra decision. Usted pudo contestar nuestras prguntas sin vacilaciones y tenia informacion que apoyava sus palabras. Al llegar la hora du que tomaramos una decision usted tuvo la cortesia de dejarnos solos para que nosotros puedieramos hablar sobre que decision seria la mejor para nosotros. Como pareja decidimos hacer la inversion. En nuestros ojos vimos esto como una gran inversion para nuestro hogar, que seria un gran beneficio por muchos anos. Pronto despues de cerrar el compromiso can usted, tuvimos el placer de conoser a Jack. Jack nos contacto y tambien iso los arreglos necesarios para visitar nuestro hogar con el propositio de preinstalacion. Cuando Jack visito nuestro hogar era ovio que el savia cual era su papel. Jack confirmo nuestros gustos y disgustos, tambien nos dejo saver de el proceso que se avecinabe. Jack nos dejo saber que las dies y seis ventanas que ordenmos solo tomarian dos tres dias para instalar. En el moment que nuestras ventanas llegaron, fuimos contactados y nos avisaron que hiban proceder con la instalacion Usted y sus representantes se acomodaron a un horario que funcionaba mejor para nosotros. Las ventannas fueron instaladas sin problem alguno y el trabajo fue echo de un modo profesional y rapido. La agenda proveida inicialmente por Jack fue exacta. La manana desques de la instalacion final, mi esposo al despertar comento de lo callado que estaba. Esto ere dado a que muchas mananas el se despertable el escuchar los ruido de pajaros y perros ladrando. Nos encantan las ventanas con cubrio de escarcha que escajimos para nuestos banos, por la privacidad que ofresen. Tengo que mencionar que me gusta mucho que ahora podamos habrir las ventanas de arriva hacia abajo por el propositio de ventilacion. Nos da un gran consuelo saber que las ventanas del sotano con los picaporte de seguridad de escape hacen el acceso para salir hacia afuera facil en caso de una emergencia. Nos da la seguridid al pensar que si nuestros hijos estan jugando en el sotano y also sucede no tendrian ningun problema en usar las ventanas ruta como de escape.Espero volver a trabajar con usted cuando haga otras reformas a nuestra casa.

by Sr. Sra. Trujilla

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


I would like to take this opportunity to thank Illinois Energy for a job "well done". We are extremely happy with our new windows and feel the investment is well justified. You had done an excellent job in suggesting some nice changes to our existing windows which has improved the appearance further. Your crew did an excellent job and were were very happy with the way the project was handled. Your firm has also been excellent in responding to questions and clarifying any issues. Thanks to you and all your staff.

by Partha S., Aurora, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


We recently had windows installed by Illinois Energy. What we thought might be a difficult and stressful endeavor turned out to be easy and worry-free. Our sales agent, James Shropshire, was thorough in his explanation of the product and helpful with many questions we had. He visited our home at our convenience and was able to facilitate our purchase from our beginning inquiries to our financing. The price was also better than reasonable based on the comparisons we did. The impressive warranty, once compared with the others out there, make the decision even easier. Our windows were also measured, ordered, and installed in a timely and professional manner. They replied instantly to any minor issues we had and obviously knew what they were doing. Our house was left clean and the installers were genuinely concerned with the results of their work. We are thrilled with the outcome. Our new windows fit smoothly with the existing decor of our hone and look beautiful. We are especially pleased with the many features of our windows, including the low maintenance and ease at operating them. We even found out that we get a substantial tax refund because of the high standard of energy efficiency met by these window systems. We highly recommend Illinois Energy to anyone looking for an efficient, professional experience combined with a quality product.

by Karyn and Bryan P., Naperville, Il

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


We have lived in our present house for over 7 years. When we did the "walk through" the one window they opened was the ONLY window that worked in the whole house. We had broken windows that were drafty and dangerous, but once we had toddlers I feared for their safety when the windows were propped open, since the springs had been broken and they would slam shut. As my children got older and stronger they wanted to take out the wood that was holding the windows open which was potentially very dangerous. The window in my younger son's room, the nursery, actually had mold, The drafts were so bad that you would have to keep the curtains closed most of the year if it was windy out side. My husband and I have decided we NEEDED new windows! Being in a neighborhood built in the 70's, replacement window companies were targeting our neighborhood in recent years. My husband and I made and appointment with one of these companies. They started to call every week after our appointment and finally the salesman actually got rude because we didn't sign a contract right away. Then one day a young man came to our door and gave us a folder filled with information about their windows at Illinois Energy. A sale representative called and I talked to him and I requested that her give me until the following year when we would be ready money-wise. He called a the beginning of the year and we set up another appointment. We were impressed right away, first with the salesman, and then with the quality of the windows he was selling. One of the selling points was that our windows would be custom fit and energy efficient. (We have seen widows go up around the neighborhood and trucks coming to "refit" the windows because they weren't custom fit.) Once we decided on the types of windows, not only did the sale sale representative measure the windows, but the job foreman came out and measured them again. Illinois Energy scheduled around our vacation plans and as soon as we returned, the windows were set up to install. The workers were all friendly and always busy Of course we had a few glitches in the instillation, but had nothing to do the actual windows. The workers forgot to sweep up on the first day and my husband pulled into the garage and noticed a bunch of screws laying around. There was no damage done. My 4 year old was intrigued with what they were doing and wanted to be involved with the tools. They were very patient and explained to him what they were doing. The head workman would let me know what time they would be there the next day and they were always on time. The last day they were here he didn't show up until noon which was kind of frustrating because there were usually so prompt. It turned out to be a miscommunication -- but it was the last day and I was anxious for my window installation to be completed. They looked so nice. All and all we had a great experience and we love our new windows! My children and cats love the new day windows, as do I since it makes our room look larger and brighter. They are totally draft proof! We are so happy with our new windows we are getting two more basement windows replaced and our front door, We are happy customers.

by Erin and Mike O

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


We could not be more pleased with the way the purchase and installation of our new front door and all of our windows turned out. From start to finish the whole project went smoothly with little or no difficulties. It was obviously a bid decision to replace our front door and every window in our house. We initially decided to only replace the door since that was the most important item. Our experience with getting the new door installed went so well that we decided to go ahead and replace the windows right away as well. Since getting the new doors and windows installed we have received several compliments. One person who does a lot of repair work in several of the newer Aurora and Naperville subdivisions told us that she thought our door was the most beautiful door she had ever seen We have also received similar compliments from friends and family. We are also glad we replaced the windows just before winter so we could save on heating costs. Our most expensive monthly gas bill this winter was about $100 less than our most expensive monthly gas bill last winter. The Illinois Energy representative, James Shropshire, was very helpful throughout the process. He showed us many different options for both the door and windows, clearly explained the pluses and minuses of each option, and continued to remain to contact with us during the installation process after we had made our decisions. He even followed up with us after everything was completed to make sure everything went as planned. It has now been a few months since the project was completed and we have not experienced any problems. It is good to know however, that even if we did have a problem with any of the installed windows or doors, that we could call Illinois Energy and they would come over right away to fix the problem. The lifetime guarantee of the windows and 20 year guarantee of the door really provides great peace of mind.

by Beth and Todd M.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––



I wanted to tell you how pleased we are with the work that was performed. Amy & I have had nothing but positive things to say about the project. As you already know, we originally chose Illinois Energy because of your sales staff. James really set himself apart from your competition by not just selling the quality of your product, but by creating a connection with us personally. Clearly making a sale was important, but he took time to listen to us and our needs and although he didn't walk out of our house with an immediate sale, his flexibility and support helped us to arrive at the right decision. Ultimately that decision was Illinois Energy. In addition to the nice work by your sales team, the installation crew was top notch. From the moment Jim arrived, we were impressed. He was professional, personable, and efficient. The work team did a great job of keeping our house clean. Without the need for us to ask, Jim & his team were consistent in removing their shoes when working in the house (even though there were a lot of trips in and out due to the nature of our project). The respect for our house was appreciated. In addition, the installation team was probably one of the most efficient & hard working that I have seen. From the moment they arrived to the moment they left, they were working. They did not take breaks & barely stopped for lunch! They were flexible with the village inspector and worked around his schedule as well. And although they were busy working while they were here, Jim was very friendly and was more than happy to answer any questions Amy or I had about the work that was being performed. As for the windows themselves, we think they look beautiful (both inside & out) and what a difference they made right away. The sound dampening is fantastic, but even better was the difference it made in keeping our heat in the house! We are very satisfied... which brings me to the second topic. And as a quick side note... although I didn't mention it above, I couldn't have better things to say about your part in this process as well. Rarely do you find the owner of a company who is willing to get as involved in customer satisfaction as you have been. Your responsiveness has been fantastic, your willingness to involve yourself to ensure we are satisfied has been great. Thanks again & I look forward to hearing from you and hopefully working with you again.

by Tim and Amy B., Lake Zurich

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"We wanted to tell you that we are thrilled with our new windows and doors. They are beautiful! We don’t want to cover the windows with treatments, and we have gotten several comments on our stunning front door. The large picture window practically brings the backyard into our family room, and the beautiful beveled glass inserts in the new front door and sidelights let natural light shine through to brighten the entryway. We’re looking forward to being warm and cozy this winter as we enjoy the view of our backyard without the drafts we used to feel from our old windows and front door. The quality of the products is apparent in the fit and finish of each one. The windows and doors match our wood trim so well. It was a bonus that we didn’t need to replace the interior trim on many of the windows that were replaced. We want to thank you for everything. Everyone we’ve dealt with from Illinois Energy has been professional, friendly, and knowledgeable. The work crew was polite, timely, neat, and unobtrusive. The crew delivered quality workmanship and did an excellent job with the carpentry work to adapt some of the window openings.

by Philip and Laurel L., West Chicago, IL 60185

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"We love our new windows and siding -- Snug and warm against the chill of January and February. Thank You again for a Top-Notch Job."

 by M.W., Naperville, IL 60565

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


I want to share information to others about your company. My husband and I want to thank you for the wonderful service. About two years ago we purchased windows, and we are very impressed with the installation and service on our windows. A few days after the install, I became aware of a situation with one of our windows. I immediately called and within two days an installer came to our home. Needless to say, there was not a serious problem, but fixed the situation "on the spot". I am completely impressed by Illinois Energy and happily satisfied by your generous discount given.

by Rachel L., Cary, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Just a note to tell you how much we enjoy our new windows. We love how they open to wash them and my nephew said he never saw a neater job of caulking. I would recommend these windows to anyone. Being a senior it's very easy to take care of them. Thank you so much."

 by Doris C., Bolingbrook, IL 60490

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"I am writing this letter to let you know how pleased we are with our new windows. As we walk through the house or sit by the picture window, we marvel at the fact there are no drafts and the house stays warm! At night, as the spring winds have begun to blow, there are no rattling storm windows! We are confident we will be saving on air conditioning this summer, too. Oh yea, it will also be nice to have no June bugs and fewer lady bugs in the house! As for service, we were more than pleased. The whole job took only a few hours, and the installers were very concerned with keeping the house clean, inside and out. Thank you also for accommodating us with the changes we wanted to make after the fact. That was going above and beyond what was expected. your personal involvement in the service we received says you are about what is, to us, a major investment."

 by Diane B., Libertyville, IL 60048

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"We wanted to thank you and your crew again for the high-quality job that was done on all of our new windows and doors! Our house just turned 50 years old and it still had most of all of its original windows. It is quite a difference with the new ones. No more peeling and cracking paint! No windows that are sealed shut! No more changing out the outer storm windows for the summertime screens! And most-importantly, no more drafts and excessive heat exchanges! We ran our air conditioner for the first time this summer and it literally cycled half as mush as it normally does. That was a great improvement! I'll expect the same results this winter. The bow window is the kitchen actually lets in more light than the flat window that used to be there. Which is ideal for a north-face window. The new doors look great too and provide a much-needed seal as compared to the old aluminum doors. The crew was great! They did a 2-day job in less than a day and cleaned up very well. The walk-through went well too. Thanks again for all for your help. I'll highly recommend Illinois Energy Windows & Siding to anyone who needs replacements like I have."

 by Chris A., Mt. Prospect, IL 60056

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Thank you so very much for replacing our windows. We found your salesman very professional and informative about the replacement and ordering of our windows. We didn't have to wait too long before our windows were manufactured and then installed. Your installation staff were very pleasant and efficient. The windows look wonderful and match our wood work perfectly. I would definitely recommend your company to anyone who is looking to replace their windows or have their exterior replaced. We are very satisfied customers in the whole process, and appreciate all your hard wok to make this a pleasant and painless experience!" Thanks again.

by Joel and Samantha A., Oswego, IL 60453

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Just a short note to let you know that our new windows are great!!!!!!!! Tom and I cannot believe how much warmer our house is. We also are excited by our reduced heating bill we jut received from NiCor. Compare to last year, we are using less gas to heat our home. In a year of rising heating cost, we have found our bill to be much lower than any o our neighbors. In prior years, we have had the highest heating bill. NiCor even went so far as to reduced my monthly budgeted amount from $246.00 to $56.00. Thanks so much for the great service and the wonderful product!"

by Carol M., Naperville, IL 60565

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"We moved from Mt. Prospect to Deer Park. I really miss my windows and doors! We will be calling in the future for your assistance. Hope all is well. Have a wonderful holiday season."

 by Paul & Martha D., Deer Park, IL 60010

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Dear Dave, Brian, René, Andy and the rest of the team players at Illinois Energy, Thank You for your quality work and products. This was a dream come true and we are very satisfied with the end results. Happy New Year!"

 by Curt & Jeanne C., Hoffman Estates, IL 60195

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Dear Illinois Energy Windows & Siding, Our windows and patio door look and function great! We appreciate the efforts of Sales (Sam SanFillipo did everything he said he'd do to make the job flow smoothly) Installers (Dave, Tom, Ken – Professional, precise work. Service (Dominic – Took care of detailed items for our 100% satisfaction.) Thanks again to the Illinois Energy team."

 by Lou R., Westmont, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"I'd like you to know how pleased we are with the job your company did replacing our windows. Our old single-pane, double-hung windows were rotten and rickety. The old aluminum storm and screen sash system didn't have weep holes to let the rain water drain out the sills. As a result, the sills became, rotten and Some of the windows actually sagged out-of-square. The installers did a great job. They fixed or replaced the rotten sills and squared-up the framing with sound carpentry practices before-installing the replacement windows. As an architect, I appreciate the steps they took to keep the weather out forever. This time, I know the windows will last. The Window units themselves are great and make each room more comfortable. We no longer feel drafts and our house is now much quieter."

by Ron & Karen H., Wheaton, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"It has been a week since we had Illinois Energy Windows & Siding install new windows in our home and I want to take this opportunity to say what a wonderful product your Worthington windows are and to say Eileen and I are very pleased with our purchase. They are everything you said they would be. We have noticed a considerable noise reduction and the house stays warmer longer since they were installed. They really seem to make a difference. Plus, I'm glad you talked us into the almond color for the outside part of the window. They really stand out and it is a wonderful contrast to our dark brown siding. Tom and his crew who installed the windows did a wonderful job. They were all very personable, professional and meticulous in getting every detail done right the first time. They took their time to cover all area's inside the house where they were working and they cleaned everything up after themselves. You would not have known anyone did any work. Please thank them again. Your windows have improved the look of our home both inside and out. They are a superior quality window and I don't believe any other window installer has the outstanding warranty that your window's have. That was a big selling feature for us. I would highly recommend your product to anyone interested in purchasing new windows. They are far and away better then any others I have looked at! Sam, your presentation was very thorough, informative, and enjoyable. I believe we made a wise investment in purchasing Illinois Energy windows. Again, thank you for making our decision an easy one!"

by Vern & Eileen Z., Tinley Park, IL. 60477

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"As you know, we recently had all of the windows in our home replaced and wanted to let you know how much we appreciated all the hard work and effort that your employees devoted to the completion of the project. From the beginning to the end, from the sales representative to the installers and carpenters, everyone showed their commitment to upholding your company's professional image which is reflected in the quality of your products. We especially appreciated the extra work of your carpenters in solving some problems with water damaged wood that had to be remedied before some windows were installed. Your employees were courteous, communicative and on time, exemplary traits that will give us no cause to hesitate recommending your company to our friends. Thank you, again. We are very proud of the appearance of our home with the new windows."

by Steve & Sue D., Naperville, IL 60563

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"We are very pleased to write this letter of recommendation for Illinois Energy Windows & Siding Inc. We had all of our windows, siding, soffit, fascia, and gutters replaced in December 2008. Every aspect of the project was comlpleted to our satisfaction. Each member of the Illinois Energy team, from the Sales and Advertising Managers to the installers, very professional, courteous, and knowledgeable. This was the largest renovation project that we had ever completed on our house. So, naturally we were very particular about every little detail. Our house has been transformed. We couldn't be happier."

by Scott and Gail A. Frankfort, IL.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"I wanted to let you know that the crews you had at our house to install the windows and vinyl soffits we purchased did an excellent job. They were true craftsmen and paid very close attention to detail that resulted in a high quality job. They were timely, friendly and did an excellent job of cleaning up at the end of each day. Overall, we were very satisfied with the work they did, and would not hesitate to have them work on our house again."

by Mike and Jeanne B., Crystal Lake, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"In the summer of 2008 I purchased front windows, a new front door and a new patio door from Illinois Energy. The representative, James Shropshire, was professional, informative and genuine. He provided very clear information concerning the specific costs of my windows and doors. James provided adequate time and was patient in answering all my questions. The workmen came in, did their job professionally and were very respective of my home, wearing booties when walking on carpet and cleaning up after themselves. They were very good. My doors are absolutely beautiful. The windows easily open and close and my sliding patio door slides very easily. Thus far, I would highly recommend Illinois Energy Windows and Siding for windows and doors."

by Carolyn B., Carpentersville, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Thanks again for the windows. My wife and I cannot stop talking about the quietness around the home due to the windows. We can open the curtains again because we no longer feel drafts standing near the windows. We can see out of them without condensation blocking our view. I am sure that when the bills start coming in we will end up saving lots due to the efficiency of the windows. We also want to praise the work crew for their fast and expert installation of the windows. It was right before the deep freeze we had, in the Chicago area, and we were a bit concerned about the time it would take replacing our old windows, but as we were promised it was less then a days worth of work and they cleaned up well after they finished. We are very glad we choose Illinois Energy for our new windows and when we look to replace our old siding we will keep you guys in mind."

by Kermit & Janine E., Bartlett, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"We are writing to let you know how satisfied we are with our new windows and sliding glass door. They all look beautiful! The installation was quick and efficient and the staff very courteous. The windows are a breeze to clean and when we requested a service call, your staff was very responsive. We look forward to years of reduced energy costs and greater savings with our new windows."

by Michael & Kelly D., Aurora, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"My windows were installed yesterday and they are awesome!! I couldn't believe that 4 installers came to do 5 windows I've never seen such a thing. Usually there is 1 installer and it takes all day. Wow! As my husband and I were admiring the windows we saw a defect. I called with that information today and someone will be looking at it soon; your company is very diligent. As I said before, your company has set an example for others to follow. Thank you again for all the time you've given me, and have a wonderful day."

by Gary & Rachel L., Cary, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Although our house isn't all that old, we were in desperate need of new windows. On some of them we would notice wind blowing through them or condensation (ice/moisture) would gather. Because of this we also determined that we were probably over spending on heating and cooling our house. We decided to go forward with installing all new windows, doors and outside shutters on our two-story home. They were installed over one weekend with little disruption to us. It was a very smooth process. Over the next couple of weeks our doors and shutters were also installed.  Since then we have been very pleased not only with the look of the windows, doors and shutters, but also with how we have been able to adjust our heating. Last winter, om thermostat was usually set to around 73 or 74 degrees. This winter we have been able to lower it anywhere from 3 to 5 degrees depending on the weather. Our house just feels tighter. We would happily recommend Illinois Energy to anyone interested in installing new windows. We were very pleased with the level of service from the sales representative to the installers to the owner who called us personally. He thanked us for choosing Illinois Energy and told us his company would do the job until we were 100% satisfied. They are a great company with which to work."

by Todd and Shannon K., Wheaton, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"My wife and I wanted to write to let you know how pleased we are with the new windows manufactured and installed by Illinois Energy. The windows are great looking and easy to use. We have already noticed how much better our new windows insulate us from the cold.  I was home during most of the installation process and want you to know that your installation crew was extremely professional and hard working. They were respectful of our home, thoroughly cleaned up after themselves and provided clear explanations to all my questions. We will certainly recommend Illinois Energy and you to our friends and neighbors. Thank you again for ajob well done."

by William M., Aurora, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Let me just say right off the bat that we are thrilled with the work that your company had done on our home in Cary Illinois. Our house actually has curb appeal now!  We chose Illinois Energy Windows & Siding Inc. in the first place because the salesman (Dave Sullivan) who came to our home was extremely knowledgeable and helpful. Seeing that we have two kids going off to college in the near future we had to stick to a budget. In no way did Dave try to talk us into something that was out of our budget rage. He answered all of our questions to our satisfaction. The next day when we realized that we had a few more questions we called the company and the company was quick to respond - again to our complete satisfaction! After a quick check with the Better Business Bureau we decided that Illinois Energy Windows & Siding Inc. in all probability knew what they were doing. We knew that this was the company we wanted to do business with. Between the estimator and the workers, they did a great job. They were very polite respectful, attentive to detail and very understanding of our two rambunctious dogs as far as keeping the gates closed. At the end of each day the yard was cleaned up and any ladders or material were placed where they did not interfere with our comings and goings. Once they started the job my husband and I were so impressed with the workmanship we even requested more work to be done on another part of the house. We believe that is company's service has been more than satisfactory. We are very comfortable recommending Illinois Energy Windows & Siding Inc. to our neighbors and friends."

by Todd & Sue L., Cary, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"I just wanted to Iet you Know what a difference getting these new windows has made in our home. Before getting Illinois Energy windows, I was afraid to let my newborn son sleep in his room. With his old windows, there woulld be mold in the Springtime and ice in the Winter. His room was constantly drafty, and the screens were so loose that I was afraid if someone leaned on them, they would pop out. When Illinois Energy presented us with a great offer for their windows, we decided to change our windows. From the first moment, we have had courteous and knowledgeable staff that was able to answer all of our questions. All of our experience with Illinois Energy Windows & Siding has been great! The staff has been fantastic, and efficient. Once the windows arrived, they were installed immediately and professionally {we would know because my husband is a carpenter). I appreciated the time and effort that the employees put in to make us feel comfortable with our purchase. I was impressed on the careful effort the employees took to respect my home while working. They made sure that they cleaned up after any work they had done. I would definitely recommend them to anyone. Now I can relax with my son sleeping in his own room, but the windows look great as well! If you are concerned about the safety or health of your family because of your current windows, or just want to upgrade to a better looking, more efficient window, I would definitely consider Illinois Energy for your home. Thanks so much!"

by The Kuczero Family., Lockport, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"10 years ago Illinois Energy did a whole house replacement windows job for my father-in-law. He like the windows and has never had a problem. Now that we need windows, we called Illinois Energy, as we know the high quality of your windows. Garrett Hayward came to our home. We are very satisfied with the price and product."

by Ken & Dottie S., Westmont, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


We just wanted to take a minute to thank you again for the great job the whole Illinois Energy Team did on our windows. Brian – thanks for the great ideas for the casement and awning windows that made the windows look and work better. Tom and the installation crew were very professional, extremely neat and did a great job fnishing all the details on the windows. A lot of neighbors have stopped by to tell us how great the windows look, and we are really impressed how much better our home’s curb appeal is now. It’s great to smile every time we come home and look up at the new windows. What we did not expect is how much better our view looking out is! The new window that was installed in the office has greatly helped let in more light to a room that needed some brightening. Not to mention, we no longer have drafty windows, they are all tightly sealed. We’re definitely looking forward to lower energy bills and spending less on A/C and heat. Thanks again for a great job by everyone involved, we are very happy with the results, and will gladly recommend you to our friends and neighbors.

by Adam & Stephanie C., Naperville, IL 60564

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


"Margie and I would like to thank you and express our thoughts regarding Illinois Energy Windows. Although we were not in the market for windows. We allowed you to come in our home to demonstrate this wonderful product. We knew that our windows were not very good and someday we would have to make a decision on replacing them. Well, we took a chance and decided to order a couple of windows and we are very happy with our decision. The windows did not only enhance our home, they also eliminated the draft that was coming in through our existing windows. The installers were very professional and may I add, very quiet and neat during the installation and they were done in a timely manner. We are very happy with the results and look forward to doing business with you in the future."

by Margie & Tony S., Plainfield, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


Dear Illinois Energy,
"We wanted to take a minute and write a letter saying how happy we have been with the work that Illinois Energy did on our windows and door. We had major problems with our existing windows with leaks and condensation between the panes. When the wind would blow, we could see our curtains move. It was both embarrassing and costly with high energy bills. Illinois Energy came out and assessed our windows and gave us several options as to how to go about replacing them. We were unable to do all of them at once, but Illinois helped us come up with a plan that was both affordable and addressed our biggest concerns first. They also helped us choose a new front door to replace our current one which was letting in a lot of cold air also. When the workmen arrived, they did a wonderful job removing and replacing the windows. They took great care when cutting the old windows out and putting the new ones in. They replaced 8 windows and the front door in a single day. They were very organized. They took the time to show me everything they were doing and made sure that if I had any questions or concerns they were answered right away. When the project was complete, they walked me around and had me look for any problems. They showed me how the windows worked. They demonstrated how to clean them. That was one of the best features we have in these windows, i.e. the ability to clean both panes from the inside. We no longer need ladders in high winds at 30 feet off the ground. That is not to say the job went completely perfect. When the front door was installed, it was discovered that Illinois Energy did not order the new door knobs. They had to put the old one on temporarily. However, they called it in right away and called us as soon as it arrived in their shop. They scheduled the service technician to install it when it was most convenient to our schedule. Not only did he replace the old door knob, but he replaced the hinges to match the finish of the door knob. It is little things like this that made the experience of working with Illinois Energy satisfying. We appreciate Illinois Energy's customer service. The day after we signed the contract with Illinois Energy, the owner called us to thank us for our business and let us know that we could contact him at any time if we had any questions or concerned. When we did call him after that, he was always available to talk with us and address our concerns. All other employees (Le. salesman, foreman, secretary, carpenters) were always courteous. They worked around our schedule and were very understanding when we had to reschedule a meeting. I've worked with a lot of contractors on my job. They typically are very concerned about getting the work done quickly so they can get paid and are not concerned about doing a good job. Illinois Energy was not like that. Their number one concern was our happiness. They did not expect payment until the job was done to our satisfaction."


by Chip and Amy U., Aurora, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


To Illinois Energy:
We want to let you know how pleased we are with your company. This is the second time we used your services; the first time was on a previous house about 15 years ago, and we would readily use you again. The workers not only did a very professional job but they were fast, diligent, neat and polite. Your representatives are knowledgeable and easy to work with and accommodating, Never thought we could say this about a company, but it was a pleasure to work with you. There were no hassles at all. Thank you!!!! We would definitely recommend your company to everyone.

by Brian and Barbara B., Naperville, IL

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


October 15, 2010 –  The windows are amazing. Your installers and sales people are so considerate, very neat, and informative. Just waiting for someone to stop and ask about the sign in yard, so I can show the the quality and professionalism.

by Terry M.

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

 

     
Tags: Illinois Energy Windows Reviews, Illinois Energy Windows Complaints